Description
Lifecycle
- Obsolete Date 31-12-2099
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Features
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care CTR Service
HPE Foundation Care NBD Service
HPE Foundation Care 24×7 Service
Media
Get more from your IT investments – HPE Proactive Care
HPE Proactive Care helps you get more from your IT investments with proactive, tailored reports with advice to help prevent problems and rapid access to specialists if there is a problem.
HPE Foundation Care vs Warranty: What’s Right for You?
With HPE Foundation Care you enjoy support that is simple, affordable, scalable, and personal. 5 questions to ask in order to make sure you get the support you need.
Compatible products
- HPE ProLiant DL180 Gen10 4110 1P 16GB-R S100i 8LFF 1x500W PS Server
- HPE ProLiant DL180 Gen10 3106 1P 16GB-R S100i 8SFF 1x500W PS Server
- HPE ProLiant DL180 Gen10 4110 1P 16GB-R S100i 8SFF 1x500W PS Server
- HPE DL180 Gen10 4208 1P 16G 8SFF Svr
Documents
- HPE GreenLake with Nutanix for Private Cloud solution brief
- HPE Security Assessment Services
- HPE Hardware Support Onsite Service – Contractual Services data sheet – US English (A4)
- HPE Onsite Partitioning Service
- Dropbox-Erfolgsgeschichte
- Témoignage de client Dropbox
- Dropbox Customer Story
- HPE GreenLake with Nutanix for End User Computing solution brief
- HPE GreenLake for HPE SimpliVity service brief
- HPE 2017 LPR Highlights
- HPE Service Credits data sheet
- HPE Customer Support Technical Assistance Day Service: HPE Lifecycle Event Services data sheet
- HPE Service Credits Menu technical white paper
- HPE Composable Fabric Deployment and Integration Service for Composable Rack data sheet
- HPE Backup & Recovery Modernization Service – Level 1 and 2 data sheet – US English (A4)
- "MAXIMA boosts retail operations efficiency with
- Tel-Aviv Stock Exchange (TASE) with HPE Data Center Platform Consulting Services – Case Study
- HP future-proofs data centers with best-in-class equipment – Case Study
- HPE Cluster Consistency Service
- HPE NonStop BackBox Installation and Startup Service
- Accelerate your hybrid journey: HPE Pointnext Services for VMware-focused software-defined infrastructure brochure
- HPE Serviceguard for Linux Implementation Service
- MTS Ukraine upgrades to scalable, flexible HPE network
- HPE Foundation Care Parts Exchange Service data sheet, US English
- HPE Hardware Technical Support
- HPE 3PAR StoreServ 7000 Storage Installation and Startup Service data sheet – US English
- HPE Cloudline Support Services datasheet – US English
- HPE Foundation Care Service data sheet
- HPE Hardware Support Offsite Return Services: Support Solutions Services data sheet
- HPE Parts Exchange Service data sheet
- HPE GreenLake with Nutanix for Databases solution brief
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