HPE 3Y FC NBD DL385 Gen10 SVC

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SKU: HC2K8E Category:

Description

Lifecycle

  • Obsolete Date 31-12-2099

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Features

HPE Foundation Care 24×7 Service

HPE Foundation Care NBD Service

HPE Foundation Care CTR Service

For products covered by Foundation Care, HPE offers three distinct service levels:

Media

Get more from your IT investments – HPE Proactive Care

HPE Proactive Care helps you get more from your IT investments with proactive, tailored reports with advice to help prevent problems and rapid access to specialists if there is a problem.

HPE Foundation Care vs Warranty: What’s Right for You?

With HPE Foundation Care you enjoy support that is simple, affordable, scalable, and personal. 5 questions to ask in order to make sure you get the support you need.

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