HPE 3Y PC 24×7 DL360 Gen10 SVC

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SKU: H8QF3E Category:

Description

Lifecycle

  • Obsolete Date 31-12-2099

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Features

Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

Help provide recommendations for firmware version and software patching on supported products to help prevent problems

Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices

Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology

HPE Proactive Care can help you to improve the return on your investment with features designed to:

Media

HPE Foundation Care vs Warranty: What’s Right for You?

With HPE Foundation Care you enjoy support that is simple, affordable, scalable, and personal. 5 questions to ask in order to make sure you get the support you need.

Get more from your IT investments – HPE Proactive Care

HPE Proactive Care helps you get more from your IT investments with proactive, tailored reports with advice to help prevent problems and rapid access to specialists if there is a problem.

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