Description
Lifecycle
- Obsolete Date 31-12-2099
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Features
HPE Foundation Care NBD Service
HPE Foundation Care CTR Service
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care 24×7 Service
Media
HPE Data center platform consulting services – Technology consulting service
This video provides an overview on HPE Data center Platform Consulting Services. You will learn how to make your technology infrastructure environments more efficient and agile for the New Style of Business
Documents
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- HPE Security Assessment Services
- HPE NonStop BackBox Installation and Startup Service
- HPE Cluster Consistency Service
- Installation and Startup of Microsoft Sharepoint Server Software – us (8 1/2 x 11)
- HPE Foundation Care Parts Exchange Service data sheet, US English
- HPE Backup & Recovery Modernization Service – Level 1 and 2 data sheet – US English (A4)
- HPE Foundation Care Service data sheet
- HPE 3PAR StoreServ 7000 Storage Installation and Startup Service data sheet – US English (A4)
- HPE Cloudline Support Services datasheet – US English
- HPE Foundation Care Parts Exchange Service data sheet, US English (A4)
- HPE Hardware Support Onsite Service – Contractual Services data sheet – US English (A4)
- HPE Serviceguard for Linux Implementation Service
- HPE 3PAR StoreServ 7000 Storage Installation and Startup Service data sheet – US English
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- HPE Hardware Support Offsite Return Services
- Dropbox Customer Story
- HPE NonStop BackBox Installation and Startup Service
- HPE 2017 LPR Highlights
- Témoignage de client Dropbox
- Dropbox-Erfolgsgeschichte
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- HPE Service Credits data sheet
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- HPE Service Credits Menu technical white paper
- HPE Customer Support Technical Assistance Day Service: HPE Lifecycle Event Services data sheet
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