Description
Lifecycle
- Obsolete Date 31-12-2099
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Features
HPE Foundation Care 24×7 Service
HPE Foundation Care NBD Service
HPE Foundation Care CTR Service
For products covered by Foundation Care, HPE offers three distinct service levels:
Media
HPE Foundation Care vs Warranty: What’s Right for You?
With HPE Foundation Care you enjoy support that is simple, affordable, scalable, and personal. 5 questions to ask in order to make sure you get the support you need.
Get more from your IT investments – HPE Proactive Care
HPE Proactive Care helps you get more from your IT investments with proactive, tailored reports with advice to help prevent problems and rapid access to specialists if there is a problem.
Compatible products
- HPE ProLiant ML30 Gen10 E-2124 1P 8GB-U S100i 4LFF NHP 350W PS Entry Server
- HPE ProLiant ML30 Gen10 E-2124 1P 16GB-U S100i 4LFF 350W PS Perf Server
- HPE ProLiant ML30 Gen10 E-2134 1P 16GB-U S100i 4LFF 500W RPS Perf Server
- HPE ProLiant ML30 Gen10 E-2134 1P 16GB-U S100i 8SFF 500W RPS Solution Server
- HPE ProLiant ML30 Gen10 E-2224 1P 16GB-U S100i 4LFF 350W PS Server
Documents
- HPE Composable Fabric Deployment and Integration Service for Composable Rack data sheet
- HPE 2017 LPR Highlights
- HPE Service Credits data sheet
- HPE Customer Support Technical Assistance Day Service: HPE Lifecycle Event Services data sheet
- HPE GreenLake with Nutanix for End User Computing solution brief
- HPE GreenLake with Nutanix for Databases solution brief
- HPE GreenLake for HPE SimpliVity service brief
- HPE Hardware Support Onsite Service – Contractual Services data sheet – US English (A4)
- HPE Hardware Technical Support
- HPE Foundation Care Service data sheet
- HPE GreenLake with Nutanix for Private Cloud solution brief
- HPE Cloudline Support Services datasheet – US English
- HPE Foundation Care Parts Exchange Service data sheet, US English
- HPE 3PAR StoreServ 7000 Storage Installation and Startup Service data sheet – US English
- Accelerate your hybrid journey: HPE Pointnext Services for VMware-focused software-defined infrastructure brochure
- HPE NonStop BackBox Installation and Startup Service
- HPE Cluster Consistency Service
- Dropbox Customer Story
- HPE Serviceguard for Linux Implementation Service
- HP future-proofs data centers with best-in-class equipment – Case Study
- Tel-Aviv Stock Exchange (TASE) with HPE Data Center Platform Consulting Services – Case Study
- Northumbria Police – Hardware – Software – Services – HPE Integrity NonStop NS1208 Servers – HPE ProLiant DL380p Servers and ML series Servers – HPE NonStop SQL – HPE Data Center Migration Services
- Dropbox-Erfolgsgeschichte
- HPE Installation and Startup for HPE Virtual Connect Enterprise Manager
- MTS Ukraine upgrades to scalable, flexible HPE network
- HPE Security Assessment Services
- Témoignage de client Dropbox
- "MAXIMA boosts retail operations efficiency with
- HPE Backup & Recovery Modernization Service – Level 1 and 2 data sheet – US English (A4)
- HPE Onsite Partitioning Service
- HPE Service Credits Menu technical white paper
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