Description
Lifecycle
- Obsolete Date 31-12-2099
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Features
HPE Foundation Care NBD Service
HPE Foundation Care CTR Service
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care 24×7 Service
Media
HPE Data center platform consulting services – Technology consulting service
This video provides an overview on HPE Data center Platform Consulting Services. You will learn how to make your technology infrastructure environments more efficient and agile for the New Style of Business
Compatible products
- HP DL380 Gen9 4LFF CTO Server
- HPE ProLiant DL380 Gen9 E5-2620v4 1P 16GB-R P440ar 8SFF 500W PS Base Server
- HPE ProLiant DL380 Gen9 E5-2650v4 2P 32GB-R P440ar 8SFF 2x10Gb 2x800W Perf Server
Documents
- HPE Security Assessment Services
- Installation and Startup of Microsoft Sharepoint Server Software – us (8 1/2 x 11)
- HPE Onsite Partitioning Service
- HPE Cluster Consistency Service
- HPE Foundation Care Service data sheet
- HPE NonStop BackBox Installation and Startup Service
- HPE Foundation Care Parts Exchange Service data sheet, US English
- HPE Backup & Recovery Modernization Service – Level 1 and 2 data sheet – US English (A4)
- HPE Foundation Care Parts Exchange Service data sheet, US English (A4)
- HPE 3PAR StoreServ 7000 Storage Installation and Startup Service data sheet – US English (A4)
- HPE Cloudline Support Services datasheet – US English
- HPE 3PAR StoreServ 7000 Storage Installation and Startup Service data sheet – US English
- HPE Hardware Support Onsite Service – Contractual Services data sheet – US English (A4)
- HPE Serviceguard for Linux Implementation Service
- HPE Transformation Workshop for Software-Defined Infrastructure (SDI) solution brief
- HPE Technology Services estables Chinese smart park for Hangzhou
- Tel-Aviv Stock Exchange (TASE) with HPE Data Center Platform Consulting Services – Case Study
- SUBSEA 7 TS Network Consulting for Skype for Business – Case Study (German)
- SUBSEA 7 TS Network Consulting for Skype for Business – Case Study
- HPE Technology Services maps future IT strategy for ALPLA
- Accelerate your hybrid journey: HPE Pointnext Services for VMware-focused software-defined infrastructure brochure
- HP future-proofs data centers with best-in-class equipment – Case Study
- "MAXIMA boosts retail operations efficiency with
- HPE Parts Exchange Service
- Daiwa Institute of Research Business moves Datacenter successfully
- HPE Hardware Support Offsite Return Services
- MTS Ukraine upgrades to scalable, flexible HPE network
- HPE NonStop BackBox Installation and Startup Service
- Dropbox Customer Story
- Témoignage de client Dropbox
- HPE 2017 LPR Highlights
- Dropbox-Erfolgsgeschichte
- HPE Composable Fabric Deployment and Integration Service for Composable Rack data sheet
- HPE GreenLake with Nutanix for Private Cloud solution brief
- HPE GreenLake with Nutanix for End User Computing solution brief
- HPE GreenLake with Nutanix for Databases solution brief
- HPE Service Credits data sheet
- HPE GreenLake for HPE SimpliVity service brief
- HPE Service Credits Menu technical white paper
- HPE Customer Support Technical Assistance Day Service: HPE Lifecycle Event Services data sheet
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